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Customer Service and Expectations (TOUR 140)

You will learn who tourists are and what expectations and motivations they have. You will also learn the customer service process and the service standards necessary to provide quality experiences.

Check back soon for course offering dates.


Related Programs

Sustainable Tourism

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SIAST is Saskatchewan's primary public institution for post-secondary technical education and skills training. A member of Polytechnics Canada, SIAST's programs range from certificates to degrees. The institution serves 26,000 distinct students through campuses in Moose Jaw, Prince Albert, Regina and Saskatoon, and through extensive distance education opportunities.

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