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Managing Conflict in the Workplace (ADMN 255)

Your studies will focus on an introduction to conflict resolution, designed to provide you with interest-based conflict resolution models and primary interpersonal skills to handle workplace conflicts. The course is not only an introduction to developing skills in managing conflict, but also provides organizational leaders with skills to manage conflict. You will obtain insights and be educated in conflict theory, negotiation strategy, needs grounding related to basic interpersonal communication and management skills, such as rapport building, empathetic listening, behaviour modelling, reframing, problem solving and decision making. You will develop conflict resolution skills through a combination of lecture material, in-class assignments, role-plays and demonstrations, reading assignments and problem-solving challenges.

Fee: $467 45 hours/15 weeks
Additional costs: Books and materials
CRNStart DateLocation
CRN: TBAApril 24, 2014 - June 26, 2014
Distance refers to online, print, video and home study components

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SIAST is Saskatchewan's primary public institution for post-secondary technical education and skills training. A member of Polytechnics Canada, SIAST's programs range from certificates to degrees. The institution serves 26,000 distinct students through campuses in Moose Jaw, Prince Albert, Regina and Saskatoon, and through extensive distance education opportunities.