Parts Management Technician
Parts Management Technician is a certificate program that provides knowledge and skill development in customer service at the parts counter, dispensing parts to a dealership's service department and selling related products and whole goods.
For complete program information, check the program page.
Prior Learning Assessment and Recognition (PLAR) and transfer credit may be options for receiving credit. For further information see the PLAR candidate guide (pdf) or the transfer credit page.
Advanced Engine Parts (PART 298)
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Agricultural and Industrial Wholegoods (PART 296)
You will learn about the equipment used in agricultural and industrial
applications. You will focus on basic operation with special attention to
the fast-wearing parts.
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Applied Trade Measurement (MEAS 182)
You will learn the necessary skills to calculate, convert, and apply common
trade measurements on the job.
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Automotive and Truck Wholegoods (PART 294)
Your studies will focus on the areas that are common to the automotive,
light truck, and heavy truck components of the parts industry. You will focus
on body design, chassis components, operator features, and safety systems.
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Basic Electrical Parts (PART 195)
You will study the fundamentals of electricity and learn how to identify
the components of circuits found on a vehicle.
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Basic Engine Parts (PART 288)
Your studies will examine engine classifications and design. You will focus
on identifying engine components and their function.
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Drivetrain Components (PART 291)
You will study transmissions, differentials, final drives, clutches and
converters, as well as drive lines. You will focus on the function of the
parts and replacement parts available.
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Engine Systems 1 (PART 193)
Your studies will focus on the components of all the systems that are
associated with the engine (including fuel, emissions and lubrication systems).
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Engine Systems 2 (PART 293)
You will study engine heating and cooling systems, air conditioning and
lubricating systems. You will focus on the high-activity parts and the
function of the components.
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Hydraulic Parts (PART 287)
You will study the principles of hydraulics and learn how to operate and
identify components.
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Industry Communications (COMM 127)
You will practice fundamental employability skills related to oral and written communications. You will also practice employability skills related to working effectively with others. You will learn personal employability skills and the effect of attitudes and behaviours on a successful job search.
Introduction to Microsoft Word (COMP 171)
Your studies will introduce you to basic word processing skills such as creating, editing and formatting documents, building tables, using templates and applying styles.
Inventory Audit (PART 199)
You will learn the requirements and procedures for doing an inventory count.
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Inventory Control (PART 299)
You will learn the management tools and control systems used to
manage inventory.
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Managerial Skills (MGMT 189)
Your studies will focus the goals, functions and roles of management. You
will focus on team building, leadership, and management principles. You
will identify essential and employability skills that will enable success in
the workplace.
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Parts Documentation (PART 197)
You will become familiar with the various transactions that occur in a parts
department. This includes point-of-sale documentation and forms used for
other functions.
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Parts Facilities (PART 196)
You will learn how to set up and/or organize a parts area. The course covers
building design, storage areas and binning systems.
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Parts Information Systems (PART 194)
You will learn the different methods of locating and identifying components.
These include printed materials, microfiche and computer technology.
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Parts Warehousing (PART 198)
Your studies will cover the history of warehousing, transportation systems,
shipping and receiving and transportation of various products.
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Standard Inventory (PART 292)
Your studies will focus on parts and products that are common to all types
of parts operations. It will include fasteners, fittings, bearings, seals, belts,
chains, couplers and clutches. You will focus on the function and the
replacement of these high-activity parts and products.
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Tools and Measuring (PART 192)
You will learn how to identify and use hand tools, power tools and
measuring equipment.
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Trade Introduction and Safety (PART 191)
You will study the history of the program and the reason for trained parts
people in the industry, examining the different types of dealership and
aftermarket parts distribution networks. OH&S, personal and shop safety,
fire safety and WorkSafe policies and procedures will be covered.
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Vehicle System Parts (PART 289)
Your studies will cover suspension, steering and braking systems. You will
focus on the principles of these systems as well as the components.
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